Privacy Policy
At Build Matrics, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our construction estimating services.
Last Updated: 18 March 2026
1. Who We Are
Build Matrics is a construction consulting firm with operations in both the United Kingdom and United States. We are committed to protecting your privacy.
2. What Data We Collect
| Data Category | Description |
|---|---|
| Identity Data | Name, job title, company |
| Contact Data | Email, phone, address |
| Project Data | Project details, site |
| Technical Data | IP address, browser type |
| Communication Data | Emails, messages |
3. How We Collect Data
- When you contact us via email, phone, or website for enquiries or services
- When you browse our website (cookies)
- When clients refer you to us
4. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| To respond to enquiries | Contractual necessity |
| To deliver services | Contract performance |
| To improve website | Legitimate interests |
| To send marketing | Your consent |
| Legal compliance | Legal requirement |
5. Marketing Communications
We may send you marketing communications only with your consent. You can opt out at any time by emailing us or using the unsubscribe link in our emails.
6. Cookies
| Cookie Type | Purpose |
|---|---|
| Essential | Website functionality |
| Analytics | Google Analytics (26 months) |
7. Data Sharing
We may share your data with service providers who assist our operations (e.g. hosting, email). We do not sell your data.
- Service providers under contract
- Legal or regulatory requirements when required
8. International Transfers
Data may be transferred and processed in the Uk, Us, or other countries where we or our providers operate. We ensure appropriate safeguards are in place.
9. Data Security
We use:
- Password protection with two-factor authentication
- Encrypted email for sensitive data
- Secure cloud storage
10. Data Retention
| Data Type | Retention Period |
|---|---|
| Enquiries | 12 months |
| Client projects | 7 years |
| Marketing data | Until unsubscribe |
| Website data | 26 months |
11. Your Rights
Uk residents (under Uk GDPR):
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to object
- Right to data portability
- Right to withdraw consent
Us residents: Rights vary by state. Contact us.
To exercise rights: Info@buildmatrics.com
12. Complaints
Step 1: Email Info@buildmatrics.com with "Privacy complaint" in subject.
Step 2: We will respond within 7 days.
Step 3: Us residents can contact FTC: www.ftc.gov | 1-877-FTC-HELP. Uk residents can contact ICO: www.ico.org.uk | 0303 123 1113 Reference: Build Matrics Ltd (17033590).